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Akzo Nobel Worldwide
 
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Car Refinishes
 
 
Network Support Services

As the collision repair marketplace continues to tighten, Akzo Nobel recognizes the growing importance for collision repair centers to market themselves to all five segments of work providers:

  • Insurance Agents
  • Insurance Claims
  • Fleets
  • Dealerships without collision centers
  • Consumers
  • After significant consumer research, Akzo Nobel has assembled a new category of marketing support services for collision repair centers to enable them to compete at a higher level. These services enable the participating collision repair professionals to leverage economies of scale to accomplish marketing objectives that alone, would be impossible. The program consists of a comprehensive set of integrated services aimed at making the shops the preferred “Repair Solution” for consumers as well as work providers and influencers.

    We have partnered with several industry-leading service providers to create the Acoat selected Network Support Services - our newest and most progressive category of services.

    Please use the links below to learn more about our Network Support Services.

    Acoat selected members that utilize any of the various Network Support Services make up the Acoat selected Verified Repair Network (ASVRN). Click here to go to the ASVRN website.

     
    ASVRN Shop Locator More...

    The Acoat selected Verified Repair Network (ASVRN) Shop Locator was designed to provide maximum exposure for member shops to all five sources of business. In addition to a search engine that allows potential customers and work providers to...

     
    CIC Class A Criteria Verification More...

    While there are many positive contributions by the CIC, this service focuses on the requirements for a collision repair center to be...

     
    Customer Relationship Management Tools More...

    Phoenix Solutions Group is a leader in developing solutions to enhance a client’s customer experience and market loyalty. They provide actionable knowledge of your customer’s...

     
    Customer Satisfaction Indexing More...

    CSI (Customer Satisfaction Indexing) is a systematic program for monitoring business performance by gaining feedback from your customers. Properly done, the results are...

     
    Estimate Auditing and Compliance More...

    NuGen I.T., one of our Network Support Services partners, provides this service that reviews every detail of the vehicle estimate regardless of the estimating system.

     
    Local Marketing Representation More...

    Many shop owners find it challenging to devote the time and energy it takes to actively promote their business to all five market segments. That’s why we’ve partnered with Phoenix Solutions Group, a specialist in conducting advanced customer research to...

     
    Management Reporting and Metrics Tracking More...

    We have partnered with NuGen I.T., the internet integration specialist, to provide this service. It is the most comprehensive data warehouse of its kind allowing easy access to all of your...

     
    Performance Rating System More...

    Akzo Nobel has assembled a new category of marketing support services to enable collision repair centers to...

     
    Repair Quality Measurement More...

    All consumers make their purchasing decisions based on three simple factors - Quality, Service and Price. While all three factors usually play a role in...

     
    Unsold Estimate Follow-Up More...

    Potential customers have an entire arsenal of excuses for not initially agreeing to have their vehicle repaired in your shop. This service addresses the need for repair centers to...

     
    Website and Vehicle Status Services More...

    This service allows customers to view the progress of their vehicle, send and receive detailed messages with their advisor, and see the estimated delivery date for...

     
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    2010 Summer NPG

    The Summer 2010 National Performance Group Meeting will be held August 25-27 in Chicago, IL.

    Registration is open!

    ASVRN Shop Locator

    Looking for the ASVRN Shop Locator?

    www.verifiedrepair.net

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    Benevolence Program

    Click the car below to learn more about the National Benevolence Program!

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    Testimonials

    I own and operate two shops and my life can get pretty hectic at times. Since I joined the Acoat program around seven years ago I have literally spent half the time in my shops that I used to. Thanks very much! more...

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