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This course is designed to assist owners, Estimators, and Production Managers in refining the skills necessary to organize a Daily Production Plan, reduce the time it takes to repair a vehicle, and increase overall Customer and Insurer satisfaction.
Are You Experiencing:
• Multiple delays in the repair process
• Vehicles not put into production promptly
• The in-Monday, out-Friday scheduling routine
• Painters who are under utilized early and late in the week
• Repair procedures forgotten until late in the repair process
• Not meeting promised delivery dates
• Lack of communication between departments
The Course Will Provide:
• Methods to identify “Gaps” in the production process
• Various scheduling techniques to minimize bottlenecks
• A systematic method to categorize / triage jobs so that work is distributed appropriately throughout the week
• A scheduling spreadsheet and procedure to use the spreadsheet in order to avoid the four scheduling pitfalls
• A production plan spreadsheet to use for creating work lists for various departments
• Methods to effectively dispatch work
• A process to increase inter-departmental communication
• Information about how to score-keep your production activity
Participants will have the opportunity to see the spreadsheets demonstrated and will receive a CD containing the files so that they can return to their repair center and implement these procedures quickly!
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